Privacy & Security
Below are the basic information regarding the protection of personal data transferred to Avabiocosmetics.com. Ava Bio Cosmetics presents the following explanations to the attention of our customers and third parties using our website and/or mobile applications in order to fulfill its disclosure obligation arising from Article 10 of the Personal Data Protection Law No. 6698 ("KVKK"). Ava Bio Cosmetics reserves the right to update this Personal Data Protection Disclosure at any time within the framework of possible changes in the applicable legislation.
What is the legal basis for Ava Bio Cosmetics to collect personal data?
There are regulations in various laws regarding the use of our customers' personal data. Primarily, the principles of personal data protection are determined by KVKK. Additionally, the Law No. 6563 on the Regulation of Electronic Commerce contains provisions regarding the protection of personal data. Some criminal sanctions are also foreseen under the Turkish Penal Code No. 5237 for the protection of personal data in certain cases. Furthermore, the collection and use of data are required to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
What methods does Ava Bio Cosmetics use to collect personal data?
The data provided by our customers making transactions through the website www.avabiocosmetics.com or mobile applications are processed by Ava Bio Cosmetics in accordance with the customers’ consent and the provisions of the legislation.
The website www.avabiocosmetics.com, which belongs to Ava Bio Cosmetics, uses cookies. A cookie is a file mostly consisting of letters and numbers stored on the internet browser or hard drive of the device in use, enabling identification of that device. To provide better service to visitors of www.avabiocosmetics.com and within the framework of legal obligations, browsing information will be collected, processed, shared with third parties, and securely stored, strictly for the purposes and scope specified in this Personal Data Protection Disclosure.
Cookies on www.avabiocosmetics.com store information collected via log files, empty gif files, and/or third-party sources to create a summary related to your preferences.
www.avabiocosmetics.com may track your browsing information and/or usage history on the site to make personalized promotions, offers, and marketing proposals, improve the content of the website or mobile application according to your preferences, and/or determine your preferences.
www.avabiocosmetics.com may match information collected from you on the site at different times or by different methods such as online and offline, and use these data together with information obtained from other sources like third parties.
The mobile application of www.avabiocosmetics.com uses session cookies and persistent cookies. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for a long time. You can remove persistent cookies and refuse both session and persistent cookies by following the instructions in your internet browser's "help" file or by visiting "www.allaboutcookies.org" or "www.youronlinechoices.eu". If you refuse persistent or session cookies, you may continue to use the website or mobile application, but you might not be able to access all functionalities or your access may be limited.
How are website cookies used?
Cookies on www.avabiocosmetics.com are used to remember your preferences and personalize your website/mobile app usage. This includes cookies that save your password and keep your website/mobile app session active, preventing you from having to enter your password multiple times during each visit, and cookies that recognize and remember you on subsequent visits to the website/mobile app.
The site also uses cookies to track how you use the website/mobile app, including from where you connect to the site, what content you view, and the duration of your visit.
Cookies on www.avabiocosmetics.com are also used for advertising and promotion purposes to offer content and advertisements that suit your interests. Thus, when you use the website or mobile app, you are shown personalized content, campaigns, and products, and content or offers you previously indicated you did not want will not be shown again.
How does the website use third-party cookies for advertising and retargeting?
Cookies on www.avabiocosmetics.com can also be used to activate "advertising technology" to show you ads that might interest you when you visit search engines, the website, mobile apps, or websites advertised by the site. This technology uses information about your previous visits to the website/mobile app and advertised websites/mobile apps to show you personalized ads. While serving these ads, a unique third-party cookie may be placed in your browser to recognize you. You can remove persistent cookies and refuse both session and persistent cookies by following the instructions in your browser's "help" file or by visiting "www.allaboutcookies.org" or "www.youronlinechoices.eu".
For what purposes does Ava Bio Cosmetics use personal data?
Ava Bio Cosmetics may record, store, update, disclose to third parties, transfer, classify, and process your personal information to the extent and in the cases permitted by the legislation.
Your personal data are used for the following purposes:
To verify the identity of the person making the purchase via website/mobile applications,
To record contact details such as addresses and other necessary information,
To communicate with our customers regarding the terms, status, and updates of distance sales contracts concluded under the Consumer Protection Law,
To organize all records and documents that serve as a basis for processing electronically (internet/mobile, etc.) or in paper form,
To fulfill obligations undertaken under distance sales contracts and related provisions of the Consumer Protection Law,
To provide information to public officials regarding public security upon request and as required by law,
To provide our customers with a better shopping experience,
To inform customers about products they may be interested in by considering their interests,
To share campaigns,
To increase customer satisfaction,
To identify customers shopping through the website and/or mobile applications and use them in customer environment analysis,
To use in various marketing and advertising activities,
To conduct surveys electronically and/or physically via contracted organizations,
To enable contracted institutions and solution partners to make recommendations to customers,
To inform customers about our services,
To evaluate customer complaints and suggestions regarding our services,
To fulfill legal obligations and exercise rights arising from applicable legislation.
How does Ava Bio Cosmetics protect your personal data?
Personal data shared with Ava Bio Cosmetics is under the supervision and control of our company. Ava Bio Cosmetics, as the data controller, has the responsibility to establish the necessary organization and take and adapt technical measures to protect the confidentiality and integrity of information pursuant to relevant legislation. We conduct periodic penetration tests in compliance with national and international technical standards on data privacy and keep our data processing policies up-to-date.
Does Ava Bio Cosmetics share your personal data?
The sharing of personal data of our customers with third parties is carried out with the consent of the customers, and as a rule, personal data is not transferred to third parties without our customer's approval. However, due to legal obligations and limited to these, personal data is shared with courts and other public authorities. Furthermore, personal data is transferred to contracted third parties to provide promised services and conduct quality control of the services. Necessary technical and legal measures are taken to prevent rights violations during the transfer to third parties. Nevertheless, Ava Bio Cosmetics is not responsible for violations occurring in the risk area under the responsibility of the third party or due to the third party’s data protection policies.
Your personal data may be shared with Ava Bio Cosmetics’s shareholders, domestic/foreign affiliates, program partner institutions and organizations cooperating to conduct activities, domestic/foreign entities providing cloud storage services, domestic/foreign organizations contracted for sending commercial electronic messages, Interbank Card Center, contracted banks, and various domestic and international agencies, advertising companies, survey companies, and other third parties and business partners within the scope of marketing activities to provide better service and ensure customer satisfaction.
What are your rights under the Personal Data Protection Law?
Under KVKK, you have the rights to:
A. Learn whether your personal data is processed,
B. Request information if your data is processed,
C. Learn the purpose of processing and whether your data is used accordingly,
D. Know third parties in Turkey or abroad to whom your data is transferred,
E. Request correction if your data is incomplete or incorrectly processed,
F. Request deletion or destruction of your data within the conditions set forth in Article 7 of KVKK,
G. Request notification of operations made to third parties as per items (D) and (E),
H. Object to results against you arising solely from automated systems,
I. Request compensation for damages caused by unlawful processing of your personal data.
How can I stay informed about legislative changes related to personal data?
Your rights under KVKK are obligations of Ava Bio Cosmetics. We process your personal data consciously and to the extent required by legislation, and in case of legal changes, we will update the information on this page accordingly. You can always follow these updates easily on this page.
How can I be sure my data is kept current and accurate?
According to Article 4 of KVKK, Ava Bio Cosmetics has the obligation to keep your personal data accurate and up to date. To fulfill our obligations under the current legislation, we kindly ask our customers to share their correct and updated information with Ava Bio Cosmetics. If your data changes in any way, please contact us through our communication channels to update your information.